FAQ
LOCATION
The Anjungan Beach Resort & Spa is located at Nipah Bay of Pangkor Island, in the Perak State of Malaysia.
The resort is situated in between two of Pangkor Island’s best beaches, Nipah Bay and Coral Bay. Giam Island, a popular snorkeling location is situated only a few hundred meters from the beach in front of the resort.
*Please refer to gps location ,latitude 5.42 and longitude 100.33
The resort is about 10 km to Pangkor Island Ferry Terminal and about 10 minutes by taxi. The taxi fare is from RM 15 to RM 20 depending on the number of the passengers. The price varies from time to time.
The Nipah beach is just across the road from the resort and the Coral Beach (which is very popular) is only within 5 minutes walking distance.
The bus station is only about 30 metres to Lumut Jetty Terminal.
Coral Beach is only 50 meters from the resort or within 5 minutes walking distance.
HOW TO GET THERE
If you’re from oversea arriving at Kuala Lumpur International Airport (KLIA) or Low Cost Carrier Terminal(LCCT) Kuala Lumpur you can reach our resort by:-
a. Road
i. Car
The distance is about 200km with an approximately 3hours drive. On the highway E1 to the North from Kuala Lumpur to Ipoh, exit Bidor . From Bidor head to Teluk Intan for about an hour drive with a distance of approximately 60 km.
From Teluk Intan take a road to Lumut or Marina Island via Lekir and Sitiawan, Manjung an hour drive with a distance of 60 km.
On reaching Lumut you can choose to embark a ferry on 10 minutes ride from Marina Island or 40 minutes from Lumut ferry terminal. You can park your car at the public parking lot with a fee of between RM5 to RM10 per day at Marina Island or Lumut Parking Terminal.
ii. Taxi
You can take a taxi at KLIA or LCCT direct to Lumut ferry terminal or Marina Island ferry terminal which is about 200 km with an estimated 3 hours ride. The price varies from RM 350 to 600 depending on the type of vehicle and the number of passengers.
iii. Bus
a. By Star Shuttle Bus
An executive 24 seater bus direct from the airport to Sitiawan. The bus ride is about 4 hours and the fare is only RM45 per person. For more bus information please visit www.starshuttle.com . From Sitiawan you need to take a taxi to Marina Island ferry terminal or Lumut ferry terminal, which is about 10km away and the taxi fare is about RM15 to 30 depending the type of vehicle and the number of passengers.
b. By Express Bus Companies
If you are from Kuala Lumpur you can reach our place by Public Bus companies to Lumut such as Transnational, Plusliner, Arwana, Sri Maju, Konsortium etc which run from major bus stations in Kuala Lumpur, such as Pudu Raya, Jalan Duta, Bukit Jalil etc. The bus rides take about 4 hours (Express or Direct Bus Services) and for more bus information please refer to the buses website.
If you are from the North such as from Penang, Langkawi you can reach our resort by road or bus from Alor Star, Butterworth and Ipoh to Lumut. For more bus information please visit the buses website.
iv. Motorcycle/Bicycle
If you are a rider and love to ride, you can reach Lumut or Marina Island by the highway. The road is well maintained and you will enjoy the riding along the highway into the state road.
For more information please refer on paragraph by ROAD.
b. Ferry Ride
On reaching Lumut or Marina Island, you can choose to embark a ferry to Pangkor jetty from:
i. LUMUT
You have to embark the ferry at Lumut ferry terminal to Pangkor Island jetty terminal. The ferry ride takes about 45 minutes, stopping at Sungai Pinang Besar to disembark the local and then at Pangkor Island ferry terminal to disembark the rest and mostly the tourist. The return fare is currently RM 10 per person .Please keep the ticket for the return trip.
ii. MARINA ISLAND
You can choose to embark at Marina Island straight to Pangkor Island ferry terminal. The ferry ride is about 10 minutes and the return fare is the same RM 10.Please keep the ferry ticket for the return trip.
c. Taxi Van
From Pangkor jetty terminal, you can take a taxi van to the resort at the Telok Nipah (Nipah Bay).The taxi fare is from RM 15 to 20 depending on the number of passengers to a maximum of 10 people. Additional charge would be levy on the number of baggage. It is best to know and agree on the price first before boarding.
d. Air
Berjaya Air flies to Pangkor Island 3 times a week from Subang Airport in Kuala Lumpur. The flight time is about 45 minutes from Subang and the resort is only 1km from the air field. From the air field you can easily reach the resort by taxi.
For more information please refer to Berjaya Air website (www.berjaya-air.com).
ABOUT HOTEL
a.Rate
Our room rate depends on the period; normal, peak or super peak. You can check our rate on our website www.anjunganresortpangkor.com
Unfortunately,no. Our rate is firm and fix as published on the website.
No, we do not have a government rate or corporate rate. We have only one rate for all guests.
Yes, you can as a walk in guest depending upon availability, but we do not hold and guarantee the room.
We need 50% deposit for normal and peak period; and 100% deposit during super peak period.
Yes, we do, except during school holiday and super peak period. The group should be a minimum number of 50 persons.
If you lose the room key, RM100 is the surcharge for changing the whole new set of key as a security measure for the next guest.
b. Facilities
We have
- Standard Twin for 2 person
- Deluxe for 2 person
- Deluxe for 3 person and
- Family for 4 person.
Yes we do. All our Deluxe 2, Deluxe 3 and Family 4 (Duplex) rooms are with balcony.
Yes we do. Our Special Deluxe rooms are facing the sea with bay view. Our Deluxe 2, Deluxe 3 and Family 4 room are pool view whereas our Standard Twin rooms are with garden view.
Yes, and you have to notify us and book connecting rooms for 5 or 6 persons.
We have
- 9 inches thick, King Size bed mattress,
- Air conditioner
- Television
- Mini bar
- Kettle
- Dressing table
- Bath with shower screen, hot water heater, toilet and wash basin, towel rack and vanity glass.
- Rattan chairs and table.
Yes, we have a small swimming pool, jacuzzi and wading pool for children.
Yes but we stop operation due to poor demand. However we still provide massage service on request.
No. We do not have an apartment. Our resort is only room types. Each block has between 8 to 12 rooms.
Yes, we have Wi-Fi facilities from 9 am to 10 pm daily subject to weather condition.
Yes, we have BBQ facilities. You have to book in advance at the rate of RM100 for usage and refundable RM 100 deposit for cleanliness and return of borrowed equipment. We will forfeit the deposit for lost of equipment and unclean pit. The rule of thumb is you must return in the same condition and manner as you receive. Thank you.
Yes, we have a room with a maximum of 20 people that can be used for karaoke. Due to the noise level, karaoke is not encourage and allowed till 12 midnight only.
Yes, we have an executive seminar and meeting room with a capacity to a maximum of 60 to 80 people depending on the type of arrangement.
You can park your car at a covered parking lot in Lumut Town run by the local authority or at the private parking lot at Marina Island.
c.Services
Yes and no. We only serve ala carte breakfast and do not serve lunch and dinner .You can get lunch and dinner easily from nearby cafés and restaurants. However we do cater lunch, tea, dinner and bbq for group advance booking of 50 pax and above.
The earliest ferry to Pangkor Island from Lumut Jetty departs at 7 am and subsequently, at every 30 to 45 minutes interval .The last ferry leave at 8.30 pm. However, from Marina Island Jetty, the first ferry departs at 7.15 am and subsequently on every hour. The last ferry departs at 8.00 pm.
a) Connecting room
b) Ground floor room
c) First floor room
d) Pool view
e) Garden view
f) Disable person room
g) Baby cot
h) And etc
Yes, your request will be looked into depending upon availability and situation. All requests are not automatically met or granted. Please reconfirm your request before checking in. Definitely we cannot entertain all requests! They are subject to availability and situation.
No, the rate is for the room only. But we have ala carte breakfast. The price depends on what you order, ranging from RM3 to RM12.
We serve American Breakfast, Continental breakfast, roti prata (canai), Nasi Lemak, various egg dishes, sandwiches, cereals and fresh fruits.
No. We do not have laundry service. However there are two places nearby that provide such services. One at Nipah bay Villa and the other at Sea Gull chalet. We have also professional laundry service in town known as Island Dhobi.
Our reception and office hour is from 8am to 5pm .However you can check in after 5 pm on request.
The check in time is after 2 pm and check out time is before or by 11 am.
Yes, depending on the availability of room. The surcharge of RM15 an hour after 11 am and full day rate check out after 4 pm.
Yes, we have at a rate of RM10 per piece per day.
Yes, you can. It is run by individual or an enterprise. They offer car rental of about RM100 to RM150, motorcycle between RM30 to RM60 and bicycle RM20 per day. The price is not fixed and varies according to season and demand. You need to contact them direct.
Yes, we do to assist our guest. But you need to confirm early, the date of arrival, flight number, name of guests and number in the groups.
Payment for the transport needs to be paid in advance via credit card.
d. Activities
We do not organize or run watersport or sport activities. However there are several individual or enterprise nearby manage sport activities such as fishing, snorkeling, island hopping, banana boats, jet ski, jungle trekking, kayaking, abseiling, repelling, beach volleyball, telematch and cycling.
e. Booking
No, we do not allow additional person in our room. It is the resort policy that each guest must have their own bed. However we only allow one child under 5 years old, permitted by the parents to share the bed at no additional charge.
If you bring more than 1 child under 5 years or more, we request you to book room accordingly for three or four or more to ensure the comfort of the guest on holiday.
No, you are required to follow strictly on the number of guest that you book in the booking form.
Otherwise, you need to take additional room or the resort has the right to cancel your booking.
To be safe, you have to book at least two weeks earlier or 1 month before public holiday.
You can book directly on line via our On Line Booking website www.anjunganresortpangkor.com or through our other On Line Booking companies such as
A. Agoda
B. Booking.com
C. Asia Room
D. Expedia
E. Late room.com
F. Wotif
The onus is on you to ensure and book with a valid credit card and given correct card details. No room would be blocked or reserved or booked with invalid credit card. We will not be responsible if no room reservation being made at any time, if you book with invalid credit card.
You are advised to check with your bank and card centre prior booking. Only booking with valid and honorable credit card would be processed. Please ensure the correct credit card information is given during booking.
f. Island facilities
The taxi fare to the resort is RM15 for 2 persons and an additional charge for additional passenger to a maximum of ten in each taxi van.
Some of the major towns or destinations that the buses go to are;
1) Ipoh
2) Kuala Lumpur
3) Butterworth
4) Alor Setar
5) Melaka
6) Johor Bharu
7) Singapore
8 ) Kuantan
9) Kuala Terengganu
10) Others
You can check their bus schedule and fare on the internet. Some of the companies that run the bus service are
1. Transnational (www.transnasional.com.my)
2. Plus liner (www.plusliner.com.my
3. Arwana
4. Konsortium (www.kbs.com.my)
5. Sri maju (www.srimaju.com) or (www.pulau-pangkor.com/bus-to-pangkor-html
Yes, we do. We have three banks on the island namely:-
1.Maybank
2.Agro Bank
3.Arab Malaysian bank
Yes, ATM at each bank at Pangkor Town.
Yes, you can change major foreign currency at the bank on the island.
g. General Information
We have a tropical weather with 32° C to 35°C all year rounds. Sometimes we do have rain on and off. Certain months it rains quite often.
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